Employee Culture

Talent Development and Management

HUMAX Networks carries out various kinds of support activities designed to help employees settle into the organization and grow into experts, from the recruitment stage to the retirement stage of their career, including an onboarding program, the provision of fair promotion and compensation through periodic performance assessments, the development of each individual employee’s job competencies and career through systematic/periodic training programs, and a retirement program, etc. 

Ideal Image of Talent

HUMAX Networks fosters ideal talents who possess skills such as customer-centered thinking, and who have the ability to collaborate based on clear communication, to face challenges and pursue innovation, and to find bold and creative ways of working. To secure suitable candidates, we post our image of the ideal talent on the company website so that potential employees wishing to build their career at HUMAX Networks can empathize with our values. 

Fair Recruitment

HUMAX Networks focuses on verifying suitable talents while excluding unfair elements in the recruitment process. At the same time, we strictly abide by the related laws regarding the recruitment procedure. Meanwhile, as a result of our efforts to recruit talents by taking into account diversity, the number of our female talents has gradually increased. Besides this, we make every effort to ensure that unfair elements and discrimination due to gender, age, physical conditions, disabilities, religion, region of origin, academic background, etc. do not intervene when recruiting talents, and if recruitment is confirmed, we check the recruit’s age on their resident registration certificate in order to comply with the prohibition of child labor. Through such a recruitment process, we recruited 13 new employees in 2023. 

･ Fair recruitment process, and compliance with the examination standard for each recruitment process.

･ Prevention of unfair competition via compliance with the law regarding the fairness of recruitment procedures.

･ Preferential treatment for persons with disabilities and war veterans. 

Talent Development, Training, and Career Management

We are proceeding with the fostering and management of talents under the responsibility of the CEO, and improving the training system in stages through (annual) regular discussions on the fostering of talents. We are working hard to develop a company-wide fostering system in the future with a focus on fostering the leadership skills of position holders who play a pivotal role in the organization’s growth. Furthermore, we are establishing a voluntary learning culture, and operating a system of regular support to assist the development of each employee’s job competencies. The number of training hours per person in 2023 stood at 29.2 hours, for a total cost of approximately KRW 18 million. The total training cost for fostering talents and the training time per person have increased continuously over the past three years. 

HUMAX Networks Training Framework

･ Beginner: New recruit orientation and mentoring, OJT program.

･ Job: Strengthening an individual’s competency.

･ Mandatory : Occupational health and safety training, training aimed at improving awareness of persons with disabilities within the workplace, and training on sexual harassment prevention, workplace bullying prevention, personal information protection, and retirement life and pension, etc.

･ Corporate ethics : Employee ethics training, human rights training, environmental training.

･ Program : Foreign language learning support, provision of welfare points. 

Performance Management & Compensation System

We operate a performance review system to assess each individual’s performance and competencies fairly and objectively, and conduct performance feedback interviews for each organization in order to support an individual’s growth and mitigate any difficulties they are facing.

We have regularized the prevention of discrimination in the job training and promotion process in order to develop employees’ expertise. We are also working hard to ensure fairness in performance management and to prevent discrimination via a review by a final council composed of executives at the final stage of performance management. If an assessed individual feels that they are being discriminated against, we operate a process whereby one can submit an objection to the HR Committee, which then makes efforts to ensure fairness. Meanwhile, if additional work arises, we provide a substitution holiday or compensatory leave. 

Employee Compensation and Gender-equal Wage Guarantee

We issue a certification of payment to our employees each month, and periodically announce the year-end salary standards and salary raise procedure. We discuss the amount of compensation for yearly performance, and issue compensations after receiving approval from the CEO and the board of directors. In 2023, we issued our first company-wide performance compensation.

HUMA X Networks operates a compensation system based on fair performance, and guarantees gender-equal wages so that female workers are compensated equitably without discriminating against them in favor of male employees.

Guarantee of Living Wages

HUMAX Networks complies with and supports the guidelines of the “Forward Faster” initiative in order to guarantee living wages.

Hence, we enacted the living wage policy on January 2, 2023 in order to realize responsible and sustainable management in all countries and regions where we run our businesses. After setting a mid-and long-term target to ‘guarantee living wages for all employees’ by 2030 according to the living wage policy, we benchmarked the cost of living and analyzed the wage level of employees in order to apply appropriate wages. As of 2023, HUMAX Networks set wages up by 5% compared to the legal minimum wage, as living wages and paid the wages.

Retirement Benefit Program

We comply with the legal standards on prospective retirees, and help our retirees to maintain a stable life after retirement by operating a retirement pension system and conducting retirement pension training every year. 

Work-Life Balance & Welfare

Work-Life Balance & Welfare System

HUMAX Networks is endeavoring to improve employee welfare to create a good work environment for all employees. We conduct periodic surveys in order to listen to the voices of our employees, and strive to enhance their quality of living and improve their satisfaction through healthcare, life support, family-friendly support, self-development programs, etc. In addition, we implemented selective working hours, deemed working hours, compensatory leave, etc. for all employees after labor and management reached a consensus on flexible working hours. In the case of 2023, we established new kinds of support for a fitness club and a self-led welfare points system so as to allow employees to select and use a variety of welfare benefits, including healthcare, travel/leisure, reading/education, and cultural performances, etc. 

Maternity Protection

When female employees quit their jobs midway, it not only interrupts their career but also has a negative impact on the company’s policy for promoting diversity. Thus, in addition to the maternity protection system of the Labor Standards Act, HUMAX Networks operates various systems designed to enable female employees to work and take care of family matters by supporting their childbirth and child-rearing. 

Stress Relief & Psychological Well-being

We are carrying out the “Healthier Project” to manage the psychological health of our employees. We support employees’ well-being so that they can manage their health by guiding them on practical methods of stress relief, such as light outdoor activities and regular exercise for managing their health during transitional seasons. sufficient sleep, avoidance of overwork, frequent drinking of water, etc. In 2023, we partnered with a local fitness center to support employees’ health and are fostering a proactive culture of well-being within the company. The partnered fitness center facilities are steadily used by more than 30% of our employees, and we plan to support and operate related programs aimed at increasing the number of participants. 

Child Care Support (Workplace Nursery)

HUMAX Networks employees who have children aged under 7 can access workplace childcare facilities. The workplace nursery is entrusted to the Purni Childcare Support Foundation for operation, and the period of daycare enrollment is in November of every year. HUMAX Networks plans to expand and strengthen its childcare programs, considering employees’ children as its own children. 

Social Conversation & Communication

HUMAX Networks prepares labor-related regulations and guidelines, and promotes periodic conversation and communication between labor and management. We are making efforts to boost smooth communication between employees by operating a labor-management council and a grievance settlement committee system according to the related laws, supporting female staff roundtable meetings, and conducting employee satisfaction surveys. Furthermore, we are working hard to actively listen to and reflect employees’ suggestions, while conducting regular surveys on issues regarding company management and system operation separately from the satisfaction surveys. 

Company-Wide Management Briefing

HUMAX Networks conduct two annual management briefing sessions: one for position holders and one for all employees in order to transparently share information on the company’s performance and business status. In addition, during each briefing session, we prepare a Q&A session for employees in order to listen to their suggestions and questions, and endeavor to promote their participation in corporate management. 

Labor-Management Council

HUMAX Networks complies with the requirement to hold one council meeting per quarter according to the government’s law on labor-management councils. The labor-management council derives items of agenda based on the VoE (Voice of Employee), discusses current issues related to sharing business management status, systems, welfare, and work environment, and pursues employees’ job stability by carrying out continuous organizational improvement activities. 

Grievance Settlement Reporting Channel

HUMAX Networks operates various channels through which employees can raise or submit grievances and express dissatisfaction. All relevant reporting channels guarantee not only the anonymity of the reporter but also the protection of their identity. 

･ Grievance settlement committee counseling and reporting

When a worker with a grievance reaches out to a member of the grievance settlement committee for counseling, the latter listens to the worker’s concerns, and then notifies him or her about the settlement of the grievance in writing within 10 days of receiving the request.

･ Grievance reporting channel, Clean Networks

HUMAX Networks operates a channel through which employees can report their grievances, work-related difficulties or personal issues on a one-to-one basis, and through which it makes efforts to build healthy building effective communication channels. 

Operated on a 24/7 basis, this channel guarantees the anonymity and identity security of the reporter, and prohibits any retaliation, discrimination, or sanctions against the reporter. 

Female Staff Roundtable Meeting

HUMAX Networks aims to promote the diversity of its employees by actively encouraging and supporting the gathering of minorities. As a representative example, we organize roundtable meetings for female staff in order to support a stable work environment for our female employees. Female employees use networking to share and discuss the challenges of balancing work and family life, as well as various topics related to their workplace and family life. 

Employee Satisfaction Survey

HUMAX Networks conducts employee satisfaction survey to gather feedback on employee participation and directions for improvement regarding business management and HR affairs. The results of the survey are then reported to the top management, and the company works hard to take action on matters requiring improvement.

The results of the 2023 employee satisfaction survey revealed overall satisfaction among employees regarding the work environment, compensation, and welfare, whereas the score related to members’ participation in and communication on company policies was relatively low. Therefore, we plan to boost employees’ satisfaction by creating more opportunities for communication and by ensuring that all members have a chance to participate. 

Customer Satisfaction Quality Management

Quality Management Promotion System

HUMAX Networks had adopted the ISO 9001:2015, TL9000, and ISO 14001:2015 standards throughout all processes related to product development, mass production, field operations, and customer response in order to improve and maintain the quality of its products. According to these standards, we are making concerted efforts to achieve a company-wide quality goal, and we will continue enhancing the quality control system to meet customer requirements. 

Quality Management Policy

Quality Management Certification

ISO 9001 is an international standard for consistently providing products and services that meet both customer and legal requirements, enhancing customer satisfaction, and addressing risks and opportunities related to an organization’s objective. HUMAX Networks was awarded the ISO 9001 (quality management system) certification in 2023 in recognition of its establishment of the system at the global level.

･ Date of acquisition of ISO 9001 certification: Aug. 8, 2023 

･ Expiration date of ISO 9001 certification: Aug. 20, 2026 

Quality Management Governance & Management System

Since product quality is directly connected with customer satisfaction, securing product quality is a top-priority issue requiring dedicated management. HUMAX Networks has established quality management governance to ensure customer satisfaction - from design and development to commercialization and sales of its products. The QA team is fully responsible for managing overall quality management and customer satisfaction under the supervision of the CEO. 

Quality Management Activity & Performance

Research & Development for Quality Control

HUMAX Networks is continuously expanding its R&D expenditure and personnel for quality control. Our R&D expenditure as of the end of 2023 amounted to KRW 10.53 billion, an increase of 25% compared to the KRW 7.879 billion spent in the previous year. Furthermore, our company owns a total of 54 intellectual property rights (19 patents, 34 designs, 1 trademark referred to as SENSIFY) as of the end of June 2024. We will constantly conduct R&D and pursue innovation in order to create customer value and provide actual value to our customers.

Product Quality Assurance

HUMAX Networks guarantees its products through a quality warranty, replacement, refunds, defect repairs, and after-sales services for sold products. If an issue is identified in a product through self-inspection or customer feedback, we put customer safety first by immediately recalling the product. In 2023, there were no mandatory recalls. 

Customer Communication and Complaint Handling

HUMAX Networks periodically manages and monitors customer inquiries, complaints, and claims through the VOC (Voice of Customer). Customers can find detailed information on our products and services at the company website, and ask any questions anytime through the site’s inquiry system. Furthermore, customers can report concerns and risks related to health and safety due to product defects, and inconveniences and complaints through the ESG integrated reporting channel.

Once a customer complaint or claim has been received, a department dedicated to quality and customer satisfaction forwards it to the relevant department (i.e. the department responsible for taking action) and provides feedback and improvement measures. We are committed to listening to the VOC and making improvements to ensure that our service activities are customer-oriented.

Marketing and Product Safety Violations

HUMAX Networks is committed to avoiding illegal and exaggerated advertisements and to building trust with its customers. Our company has not received any administrative punishments or fines for violating the laws related to false, exaggerated or misleading advertisements in the promotional materials for our products. In addition, we have not received any sanctions or penalties from the government for having a negative effect on our customers’ health and safety due to our produced and manufactured products. 

Product Environmental Compliance Process

At HUMAX Networks, we integrate and manage information on environmental regulations regarding our products using the EHMS (Environmental Hazardous Substances Management System). When developing a product, we request environmental information on parts from our suppliers, who then register the related environmental information. Furthermore, we submit environmental information about our products upon request from our customers. 

Consumer Health and Safety

We have enacted the PL (Product Liability), and PS (Product Safety) regulations to prevent risks caused by products and to protect the safety of our consumers. Product Liability means bearing responsibility for damage compensation if a defective product is manufactured and distributed and inflicts damage on a consumer(s), regardless of whether the manufacturer acted intentionally or negligently. Product Safety means responding to an issue that is a potential cause of dispute with a consumer(s) and customer(s) due to their exposure to risk from a product defect, even though the consumer(s) incurs no damages or property losses. We have acquired the certifications related to product performance and safety required by each country, and are maintaining and managing them accordingly. 

Human Rights Respect and Protection

Human Rights Policy

HUMAX Networks has enacted and declared the human rights charter in order to actively implement human rights management while simultaneously preventing violations of human rights from business operations and mitigating the related risks. We make it a general principle to comply with international standards and guidelines related to human rights and labor, such as the Universal Declaration of Human Rights, the UN’s Guiding Principles on Business and Human Rights, the International Labor Organization’s Core Convention, and the OECD’s Due Diligence for Responsible Business Conduct, etc. In addition, we prohibit forced labor in accordance with human rights regulations, and check whether new recruits have their ID cards and whether the company has existing employees’ ID cards when inspecting forced labor through the human rights impact assessments and due diligence operated by the company. 

Human Rights Management Charter

The basic direction of HUMAX Networks’ human rights management is based on a framework of protection, respect, and relief, which is related to the United Nations’ Guiding Principles (UNGP) on Business and Human Rights. In this regard, ‘protection’ refers to the protection of the human rights of all people having an effect on the process of corporate management activities; ‘respect’ means respect for human rights regarding all countries, companies, groups, and individuals that transact and collaborate with our company; and ‘relief’ refers to the provision of relief for the victims when violations of human rights occur due to corporate management activities. 

HUMAX Networks’ Human Rights Management Charter 

Human Rights Issue Management Process

HUMAX Networks conducts human rights impact assessments, prepares activities for improving identified human rights issues, and endeavors to relieve factors related to human rights violations. Especially, we are striving to prevent and relieve human rights violations by operating a reporting channel dedicated to human rights issues that can be accessed by all stakeholders. 

Human rights risk management system

･ Conduct periodic human rights training.

･ Periodically identify and assess potential/practical human rights risks.

･ Perform improvement tasks based on assessment results and share the results with stakeholders.

Raising Human Rights Awareness and Achieving ZERO Violations 

Regular Human Rights Training for Employees

HUMAX Networks regularly provides human rights training for its employees in order to raise their awareness of and foster their sensitivity regarding human rights, and to prevent potential human rights violations. In 2022, our human rights training mainly focused on legally mandatory topics such as preventing sexual harassment and workplace bullying in the workplace, as well as increasing awareness of people with disabilities in the workplace. Then, starting in 2023, we included content on human trafficking and child and forced labor, which are global issues related to human rights. By conducting these training sessions, we are committed to raising our employees’ awareness of human rights. In 2023, all 175 employees (completion rate: 100%) of our company completed legally mandatory training, covering topics such as the prevention of sexual harassment and workplace bullying in the workplace, as well as raising awareness of people with disabilities in the workplace. All 175 employees (completion rate: 100%) completed our company’s own training on identifying and protecting the victims of human trafficking, as well as prohibiting child and forced labor. 

2023 Human Rights Training Status and Outcomes

･ Details of HUMAX Networks’ human rights training in 2023 

Human Rights Training for Security Personnel

In 2023, HUMAX Networks conducted three sessions of human rights training for the security personnel of a partner company at our business sites. These sessions served as a turning point for sharing HUMAX Networks’ awareness and culture of human rights. The training covered various topics, including preventing sexual harassment and workplace bullying, raising awareness of people with disabilities in the workplace, ethics training, etc.  

Promoting Everyday Human Rights Awareness Among Employees

In 2023, HUMAX Networks posted posters about preventing workplace bullying in areas where employees can easily view them. In so doing, the company is striving to raise employees’ awareness of human rights in everyday life. We will continue to engage in various communication efforts designed to help improve employees’ awareness of human rights. 

ZERO Incidents of Child Labor, Forced Labor, and Discrimination

HUMAX Networks adheres to the laws and institutional systems of the countries in which we conduct business operations. We strictly prohibit all forms of forced labor, child labor, and wage exploitation in accordance with the regulations set forth by the International Labor Organization. Additionally, we do not discriminate based on gender, age, nationality, religion, etc. in managing our HR, including recruitment, assignment, evaluation, and compensation. We also strictly prohibit workplace bullying and sexual harassment, and are making various efforts to prevent them. We will respect the human rights of labor workers in all regions where we operate, and strive to create an optimal work environment in which all employees are treated fairly.

Human Rights Impact Assessment

In 2023, HUMAX Networks conducted a human rights impact assessment in order to identify actual and potential human rights risks that may have an impact on human rights due to our corporate activities in order to prevent any negative impacts on human rights. The human rights impact assessment was carried out by organizing it into a total of 8 areas, 27 items, and 124 indexes. This was achieved by modifying and supplementing the human rights impact assessment checklist provided in the National Human Rights Commission of Korea’s human rights management manual. In addition, we examined actual and potential human rights risks that may arise in HUMAX Networks’ corporate management. This included assessments for identifying potential child labor, forced labor and/or human trafficking - major global issues - as well as employee health and safety risks, and information security risks. These assessments were reflected in the related checklist. 

Results of the Human Rights Impact Assessment

The results of the human rights Impact assessment conducted in 2023 confirmed that no issues posed serious concern. However, the scores were low with regard to the establishment of a human rights management system, which included the regularization of human rights training, the perceived level of the company’s human rights policy, and the procedure for relieving victims of human rights violations and enhancing anonymity. In the area of responsible management of the supply chain, we obtained a low score in the inspection of our partner companies’ safety management practices. Hence, our company plans to periodically conduct training on human rights and engage in internal campaigns and improve their contents. We will also enhance anonymity to protect personal information during relief procedures for human rights management, and will regularly inspect the human rights and safety management of our partner companies.

Supply Chain Management & Collaboration

Sustainable Supply Chain Management

HUMAX Networks intends to take a leap forward as a sustainable company that secures global competitiveness through mutual growth with its suppliers. To this end, we are urging our suppliers and business partners to adopt sustainable business practices. To achieve this, we have implemented a sustainable procurement policy that considers the environment, labor practices, and human rights from the perspective of all our businesses. We have also established the ESG Code of Conduct for Partner Companies in accordance with this policy, and conduct ESG assessments and training for major partner companies. 

Partner Company’s ESG Code of Conduct

HUMAX Networks has established the ESG Code of Conduct for Partner Companies to induce them to actively participate in complying with our stakeholders’ requirements and to enhance their interest in environmental and social issues. We have developed ten principles to define the principles of environmental, ethical, and social responsibilities. This includes the UN Guiding Principles on Business and Human Rights, and internationally recognized standards including the Universal Declaration of Human Rights, with which suppliers must comply. As such, HUMAX Networks’ suppliers are required to sign a pledge of  compliance with the ESG Code of Conduct.

ESG (Sustainable Procurement) Training

We have conducted periodic ESG training for the employees of our departments related to purchasing and sales in order to raise awareness about ESG risks that may arise in the supply chain. In addition, we have supported training to promote understanding of HUMAX Networks’ supply chain ESG policy and to promote diversity and inclusiveness among our suppliers. Conducted for employees in charge of supplier contracting and purchasing, and employees related to ESG, the training covered such topics as ESG management, the significance of supply chain ESG, ESG supply chain policy, ESG assessment results and improvements by company, and examples that have promoted diversity and inclusiveness. 

Supplier’s ESG Assessment

As various systems such as due diligence of the EU supply chain are newly developed and promoted in full swing by major countries and international agencies, the importance of ESG management for the companies we trade with has grown significantly. HUMAX Networks has added a new clause to the basic purchase agreement for ESG (CSR) risk inspection (due diligence) of the supply chain, and carried out ESG assessments of major suppliers. We first identified ESG risks related to the industry of the supply chain before conducting the ESG assessment, and then developed ESG assessment indexes based on the results. The ESG assessment indexes consist of 9 environmental (E) indexes (policy, training, activity & monitoring), 13 social (S) indexes (personal information protection, human rights & labor, health & safety, fair trade, social contribution), and 12 governance (G) indexes (ethics policy & training, monitoring,  management system & reporting), thus totaling 34 indexes.  

Identification of ESG risks and development of assessment indexes

We have derived ESG risk issues in the supply chain in order to identify the ESG risks of suppliers that may arise during purchasing, and developed ESG risk assessment indexes based on the related risk issues, which are used to assess the ESG performance of our suppliers. 

In 2023, we monitored the ESG risks of our suppliers using the supply chain ESG risk assessment indexes on major partners. We completed the written ESG assessment of suppliers and then proceeded with an on-site inspection, during which we did not discover any special risks related to ESG. For minor matters requiring improvement, we recommended corrective measures to be taken. We plan to expand our ESG assessments of major suppliers by 2030.

Operation of a reporting channel for supply chain workers

We operate an reporting channel that allows our supply chain workers to report when they are involved in negative events such as ethics, human rights, and health & safety. When any issue is reported, due diligence is carried out. 

Conflict Minerals Management Policy

HUMAX Networks acknowledges the environmental and social impacts, and global issues surrounding, conflict minerals. To raise consumer’s awareness and transparency regarding tin, tantalum, tungsten, and gold sourced from conflict regions and high-risk areas and to procure sustainable minerals, we have established and are operating a conflict mineral management policy. Moreover, we support and adhere to the principles of initiatives related not only conflict to minerals but also to responsible minerals.

Conflict Mineral Management & Investigation Process

HUMAX Networks checks whether the parts it sources contain conflict minerals, and includes them in the target of investigation even if a small amount is contained. We check the country of origin and smelters of conflict minerals included in our products (parts) and investigate the CFS1) certification2) status of the specified smelters. Our investigation process is based on CMRT3), which is a standard for conflict mineral investigation.

1) CFS (Conflict-Free Smelters): Smelters approved by the CFSI.

2) CFS certification (CFSP: Conflict Free Smelter Program, smelter certification program supervised by the CFSI).

3) CMRT: Conflict Minerals Reporting Template. 

Social and eco-friendly contributions

Direction of Social Contributions

Support for Company Promoting Social Values

HUMAX Networks’ in-house cafe, unlike other cafes, is a special space where young adults with developmental disabilities, such as mental handicaps and autism, can work together with our baristas. We are operating an in-house cafe with a social enterprise called ‘Bear Better’ with the aim of empowering and supporting these young adults with developmental disabilities, and helping them to integrate into society. We support Bear Better every year, and the amount of purchases totaled KRW 8.1 billion in 2023. 

Plogging Campaign

In 2023, HUMAX Networks engaged in a plogging event in which all employees participated in order to practice environmental protection in everyday life. It was a meaningful event as the participants were able to preserve an important cultural heritage in a clean condition by healing, tracking, and plogging at Namhansanseong Fortress. We will support our employees in making sure that small acts in everyday life, such as picking up trash, become a continuous social contribution activity and contribute to creating a sustainable future.

Free Provision of “Zero Waste” Tumblers

In 2023, we distributed tumblers to all employees and participants in IBC 2023 and NETWORK X 2023 to remind them of environmental issues due to the excessive use of disposable cups and to encourage them to join in activities aimed at reducing their use. Reusable tumblers are known to reduce waste by significantly cutting down the use of single-use plastics and other disposable products. By promoting the use of reusable products, we intended to encourage sustainable consumption that can minimize disposable wastes. 

Health & Safety

Health & Safety Management Framework

HUMAX Networks has appointed the CEO as the chief supervisor of health & safety management. We have also reviewed the functions and processes needed in the health and safety management system, and have established our health and safety objectives, while taking into account the legal requirements related to health and safety, and organizational risks and opportunities. In addition, we are committed to creating a safe and pleasant work environment at all our business sites by providing regular training to raise employees’ awareness of safety issues. 

Health & Safety Goals and Strategies 

Health & Safety Management System Certification

HUMAX Networks first acquired the ISO 45001 certification, an international standard that defines the requirements for systematically managing an organization’s health and safety, in 2021. 

Since then, we have completed the first follow-up audit in 2022, the secondary follow-up audit in 2023, and the renewal audit in 2024. We are committed to securing the safety management system by continuously renewing and maintaining the relevant certifications.

Health & Safety Management Policy

HUMAX Networks has established the following health and safety management policy to consistently deliver products and services that meet the expectations and requirements of its stakeholders. 

Health & Safety Governance

There is growing social demand for holding companies responsible for health and safety in order to prevent and manage various risks, under various laws including the Serious Accident Punishment Act. To respond to the tightened health and safety laws and rising social demand, HUMAX Networks has appointed the CEO as the health and safety management supervisor. The company has also formed the Industrial Health and Safety Committee, which meets every quarter, to mitigate health and safety risks continuously and to improve the related policies, activities, and performance.  

Reporting of Health & Safety Accident and Risks

HUMAX Networks provides a reporting channel via the company website that is operated 24/7 and allows employees and external stakeholders to raise concerns and submit complaints regarding health and safety accidents and risks. Confidentiality regarding the reporter’s identity and the details of each report are strictly maintained, and a reporter protection program is in place to protect reporters from any disadvantages. 

Training is conducted periodically to internalize a culture that emphasizes health and safety. Every year, the target, contents, and methods of training are reviewed, and the training is classified into periodic training; training upon recruitment; training when changing work details; and special health and safety training. When necessary, we measure the training performance via surveys or tests, the results of which are reflected in the training plan for the following year. Furthermore, the health and safety management supervisor, safety manager, and healthcare manager have all completed job training according to the relevant domestic laws. However, if training is not attended due to unavoidable reasons, we deliver separate materials to fully inform the trainee of the training content. 

Health & Safety Activity and Performance

Risk Assessment

We conduct risk assessments of all work spaces including office areas. We identify the actual condition of hazardous risk factors, assess them, and manage and improve risk elements. Through regular and frequent risk assessments every year, we identify hazardous risk elements and establish preventive measures. If a review is needed, we can conduct an assessment immediately. During the risk assessment, the person in charge at each department periodically identifies the risk factors by process, and checks the risk elements to estimate the possibility and materiality of each risk element. Then, we assess the size of the risk and determine whether it can be allowed. Based on this assessment, we take improvement measures. 

Assessment of Musculoskeletal System Risks

To prevent musculoskeletal illnesses due to long-term work, we conduct periodic investigations of risks to the musculoskeletal system according to the health and safety rules. We investigate by identifying workers whose jobs carry a high likelihood of falling, straining the musculoskeletal system, such as work involving unnatural postures, repetitive tasks, and heavy lifting. The on-site investigation includes video recordings, interviews with workers, and actual measurements of work equipment. From the results of an investigation conducted in 2023, we have confirmed that there is no work that strains the musculoskeletal system. We will conduct further investigations as and when the work environment changes due to changes in the equipment used by our employees. 

Health & Safety Facility Investment and Listening to Opinions

HUMAX Networks values the feedback it receives from its employees through the facility improvement request application (Sandy), and invests in facilities that promote health and safety. In 2023, we invested in installing soundproof walls to prevent exposure to noise, attached stickers on the floors to prevent collisions with doors, and repaired office floors to ensure health and safety. 

Health checkup and consulting

HUMAX Networks support comprehensive health checks for all its employees. Employees over 40 undergo an annual health check-up, while those below 40 have one every two years. We perform health checks for new recruits. We determine whether a candidate laboratory user is fit to perform the relevant duties through a health checkup before assigning duties. We also conduct special health checkups once a year. Furthermore, we even offer health checkups for  temporary employees (contract workers) who have served for more than one year. HUMAX Networks selects targets from high risk groups and conducts monthly health consultations. Our occupational healthcare service provider checks each employee’s health with a simple checkup, including blood pressure and body fat measurements, and provides consulting aimed at improving their health. 

Disease control and prevention of repetitive strain injuries

To support and protect our employees from infectious diseases, we have expanded the telecommuting system, provided vaccination leave, and offered influenza vaccinations. In addition, we provide thermometers and hand sanitizers for each office in order to create an environment where symptoms can be identified and hygiene can be managed independently. Given the nature of our work, which involves repetitive work using computers, there are health-related risks to the neck, shoulders, wrists and fingers, and back. Hence, by investing in the following programs in 2023, we made efforts to ease employees’ stress and tension caused by repetitive work.

･ Campaign to encourage employees to stretch their neck, shoulders, back, and legs before beginning work on-site. (Called “Wise Work Life”_Stronger/Healthier)

･ Provision of health information via the in-house portal bulletin board and mail.

･ Replacement of chairs with a back and spinal protection function.  

Process for Responding to and Emergency

We have established and operate an emergency response plan to protect the life and body of our employees, safeguard company assets, and prevent the spread of damages. The emergency response plan is prepared to deal immediately with an emergency or disaster situation. We have outlined methods of recognizing diverse types of emergencies, including computer outages, power outages, fires, natural disasters, and terror incidents, and measures for responding to them. 

Emergency Response Training

HUMAX Networks periodically conducts training, including a simulated emergency, in order to identify risks and matters to improve upon and to be able to respond quickly and safely in the event of an accident or other emergency. Emergency response training was jointly conducted in 2023 for company employees residing in HUMAX Village under the supervision of the fire department, the results of which are as follows. 

Joint fire evacuation drill for HUMAX Village employees in 2023

･ Purpose: To enhance the competencies of the company fire department regarding a specific fire protection target, and to reduce casualties and property damages with rapid evacuation in the event of a fire.

･ Date/Time: Nov. 24, 2023 (10:30~11:30)

･ Participants: 305 persons (including company fire dept.)

   - HUMA X Village resident employees and in-company fire department included.

･ Location: Roof of HUMAX Village (toward Tancheon)

･ Training details: Fire drill, notification drill, evacuation drill